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NetApp Stage KB

Aux Copy fails after converting flex volume to flex group

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Category:
active-iq-unified-manager
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OM
Last Updated:

Applies to

Active IQ Unified Manager 9.9, 9.10 (AIQ UM)
CommVault Intellisnap

Issue

  • to solve space and performance problems, flex volumes were converted to flex groups
  • on storage side all correct, also in UM data base there is no change of id's
  • aux copy does not work anymore because subscription is changed
UM log error (ocumserver.log)
2022-01-19 14:25:53,717 ERROR [UMserver] [default task-20827] [service.logging.SimpleRemoteLoggingService|logOnServer] [c.n.n.c.u.a.e.ApplicationErrorHandler] Could not set field value [cluster://cluster-SVM1/vol_migrationtest2] value by reflection : [class com.netapp.dfm.entity.protection.StorageServiceNodeMember.volume] setter of com.netapp.dfm.entity.protection.StorageServiceNodeMember.volume; nested exception is org.hibernate.PropertyAccessException: Could not set field value [cluster://cluster-SVM1/vol_migrationtest2] value by reflection : [class com.netapp.dfm.entity.protection.StorageServiceNodeMember.volume] setter of com.netapp.dfm.entity.protection.StorageServiceNodeMember.volume 
 
CommVault job log
15120 44e8  02/02 22:18:35 995969 Scheduler  Set pending cause [Error occurred while adding list of snapshots to Dataset id [b78fe472-9db2-4217-86f1-c6c9ac0ae59d:app_type=AIQ_UM,type=storage_service_subscription,uuid=283a9952-584d-49c6-a8ec-abdcd709a1ef], Source Copy [213].  Error Message = [Failed to get subscription list from OnCommand server:[dfm1].Error returned:[13001][No row with the given identifier exists: [com.netapp.dfm.entity.inventory.ontap.storage.FlexVol#676220]]].]::Client [bck1] Application [AuxCopy] Message Id [419430437] Error code [25:37] RCID [0] ReservationId [0].  Level [0] flags [0] id [0] overwrite [0] append [1] CustId[0].
15120 1860  02/02 22:18:35 995969 Scheduler  Set pending cause [Error occurred while replicating snaps [ cluster:SP_2_993508_1019080_1643363351], for storage policy [Cdot_SP_Fileservices] copy [SnapVault] MediaAgent [agent1]:  Backup job [993508]. Failed to get subscription list from OnCommand server:[dfm1].Error returned:[13001][No row with the given identifier exists: [com.netapp.dfm.entity.inventory.ontap.storage.FlexVol#676220]].]::Client [bck1] Application [AuxCopyMgr] Message Id [218104034] Error code [13:226] RCID [0] ReservationId [0].  Level [0] flags [0] id [0] overwrite [0] append [1] CustId[0].
15120 1f3c  02/02 22:18:39 995969 Scheduler  Set pending cause [Error occurred while replicating snaps [ cluster:SP_2_993508_1019080_1643363351], for storage policy [Cdot_SP_Fileservices] copy [SnapVault] MediaAgent [agent1]:  Backup job [993508]. Failed to get subscription list from OnCommand server:[dfm1].Error returned:[13001][No row with the given identifier exists: [com.netapp.dfm.entity.inventory.ontap.storage.FlexVol#676220]].]::Client [bck1] Application [AuxCopyMgr] Message Id [218104034] Error code [13:226] RCID [0] ReservationId [0].  Level [0] flags [0] id [0] overwrite [0] append [1] CustId[0].
 
result for API on subscription, subscription member and also conform
<results reason='No row with the given identifier exists: [com.netapp.dfm.entity.inventory.ontap.storage.FlexVol#676243]' errno='13001' status='failed'/>
 

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