Skip to main content
NetApp Stage KB

Aux Copy fails after converting flex volume to flex group

Views:
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
OM
Last Updated:

 

 

Applies to

Active IQ Unified Manager 9.9, 9.10 (AIQ UM)
CommVault Intellisnap

Issue

  • to solve space and performance problems, flex volumes were converted to flex groups
  • on storage side all correct, also in UM data base there is no change of id's
  • aux copy does not work anymore because subscription is changed
UM log error (ocumserver.log)
2022-01-19 14:25:53,717 ERROR [UMserver] [default task-20827] [service.logging.SimpleRemoteLoggingService|logOnServer] [c.n.n.c.u.a.e.ApplicationErrorHandler] Could not set field value [cluster://cluster-SVM1/vol_migrationtest2] value by reflection : [class com.netapp.dfm.entity.protection.StorageServiceNodeMember.volume] setter of com.netapp.dfm.entity.protection.StorageServiceNodeMember.volume; nested exception is org.hibernate.PropertyAccessException: Could not set field value [cluster://cluster-SVM1/vol_migrationtest2] value by reflection : [class com.netapp.dfm.entity.protection.StorageServiceNodeMember.volume] setter of com.netapp.dfm.entity.protection.StorageServiceNodeMember.volume 
 
CommVault job log
15120 44e8  02/02 22:18:35 995969 Scheduler  Set pending cause [Error occurred while adding list of snapshots to Dataset id [b78fe472-9db2-4217-86f1-c6c9ac0ae59d:app_type=AIQ_UM,type=storage_service_subscription,uuid=283a9952-584d-49c6-a8ec-abdcd709a1ef], Source Copy [213].  Error Message = [Failed to get subscription list from OnCommand server:[dfm1].Error returned:[13001][No row with the given identifier exists: [com.netapp.dfm.entity.inventory.ontap.storage.FlexVol#676220]]].]::Client [bck1] Application [AuxCopy] Message Id [419430437] Error code [25:37] RCID [0] ReservationId [0].  Level [0] flags [0] id [0] overwrite [0] append [1] CustId[0].
15120 1860  02/02 22:18:35 995969 Scheduler  Set pending cause [Error occurred while replicating snaps [ cluster:SP_2_993508_1019080_1643363351], for storage policy [Cdot_SP_Fileservices] copy [SnapVault] MediaAgent [agent1]:  Backup job [993508]. Failed to get subscription list from OnCommand server:[dfm1].Error returned:[13001][No row with the given identifier exists: [com.netapp.dfm.entity.inventory.ontap.storage.FlexVol#676220]].]::Client [bck1] Application [AuxCopyMgr] Message Id [218104034] Error code [13:226] RCID [0] ReservationId [0].  Level [0] flags [0] id [0] overwrite [0] append [1] CustId[0].
15120 1f3c  02/02 22:18:39 995969 Scheduler  Set pending cause [Error occurred while replicating snaps [ cluster:SP_2_993508_1019080_1643363351], for storage policy [Cdot_SP_Fileservices] copy [SnapVault] MediaAgent [agent1]:  Backup job [993508]. Failed to get subscription list from OnCommand server:[dfm1].Error returned:[13001][No row with the given identifier exists: [com.netapp.dfm.entity.inventory.ontap.storage.FlexVol#676220]].]::Client [bck1] Application [AuxCopyMgr] Message Id [218104034] Error code [13:226] RCID [0] ReservationId [0].  Level [0] flags [0] id [0] overwrite [0] append [1] CustId[0].
 
result for API on subscription, subscription member and also conform
<results reason='No row with the given identifier exists: [com.netapp.dfm.entity.inventory.ontap.storage.FlexVol#676243]' errno='13001' status='failed'/>
 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.