Skip to main content
NetApp Stage KB

After restoreActive IQ Unified Manager daily and full backups fail, with error: "Access denied for user 'jboss'@'localhost'"

Views:
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
OM
Last Updated:

Applies to

Active IQ Unified Manager 9.7P1 (RHEL/CentOS)

Issue

After restoring a backup to a fresh installation of Unified Manager 9.7P1, daily scheduled backups and full backups fail with the following errors:

2021-01-20 22:00:02,726 ERROR [oncommand] [taskScheduler-1] [Backup|ScheduleBackup] [c.n.d.i.b.MySqlDumpBackupManager] Error occured while taking mysql dump. Error message:
2021-01-20 22:00:02,726 ERROR [oncommand] [taskScheduler-1] [Backup|ScheduleBackup] [c.n.d.i.b.MySqlDumpBackupManager] mysqldump: Got error: 1045: Access denied for user 'jboss'@'localhost' (using password: NO) when trying to connect
2021-01-20 22:00:02,731 INFO [oncommand] [taskScheduler-1] [Backup|ScheduleBackup] [c.n.d.i.b.MySqlDumpBackupManager] Deleted BackupFileInfo entity in DB
2021-01-20 22:00:04,373 ERROR [oncommand] [taskScheduler-1] [Backup|ScheduleBackup] [c.n.d.impl.backup.BackupScheduleJob] Error occurred in Regular Backup Job:

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
a4f4d862-925f-4c54-b47a-cba32b9a6902