Active IQ Unified Manager web interface becomes unavailable around 4AM server time every few days
Applies to
Active IQ Unified Manager(AIQUM) 9.9 and prior
Issue
- Active IQ Unified Manager web interface becomes unavailable around 4AM server time every few days
- The browser reports timeouts
- The
ocumserver.logreports Java Heap space errors:
root@active-iq:/var/log/ocum/2021-10-04# grep OutOf -C 5 ocumserver.0
2021-10-04 04:01:31,125 INFO [oncommand] [org.springframework.jms.listener.DefaultMessageListenerContainer#1-1] [com.netapp.ipc.jms.OCIE_Events] Completed processing OCIE notification for packageType = netappstorageperformance , notificationType = PACKAGE_COMPLETED for cluster = 1 , sampleTime= 1633334387421
2021-10-04 04:04:07,592 ERROR [oncommand] [commonHeadroomTask-2] [c.n.i.s.AnalysisTaskScheduler] Caught exception while running collection complete analyses (headroom) in a new thread for cluster id 1 at 1633334387421 with exception {}
java.util.concurrent.CompletionException: java.lang.OutOfMemoryError: Java heap space
at java.base/java.util.concurrent.CompletableFuture.encodeThrowable(CompletableFuture.java:314)
at java.base/java.util.concurrent.CompletableFuture.completeThrowable(CompletableFuture.java:319)
at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1702)
at deployment.dfm-app.war//com.netapp.dfm.common.metrics.executor.ThreadPoolMonitorExecutor.lambda$execute$0(ThreadPoolMonitorExecutor.java:165)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: java.lang.OutOfMemoryError: Java heap space
- The
ocumserver.logreports an error related to scheduled tasks:
2021-11-01 04:02:50,236 ERROR [oncommand] [task-scheduler-7] [o.s.s.s.TaskUtils$LoggingErrorHandler] Unexpected error occurred in scheduled task