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Active IQ Unified Manager services timeout when trying to start on Linux after updating java

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Applies to

  • Active IQ Unified Manager 9.6+ (AIQUM)
  • Oncommand Unified Manager 6.x+ (OCUM)
  • Java
  • Redhat/CentOS

Issue

After updating Java, Unified Manager services are no longer able to start.

  • Starting OCIE or OCIEAU services timeout
  • No java process is seen when trying to start either OCIE or OCIEAU
    • ps -ef | grep -i java returns no results

 

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