Skip to main content
NetApp Stage KB

Active IQ Unified Manager fails inventory collections from a cluster due to certificate or network connectivity issues

Views:
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
OM
Last Updated:

Applies to

  • Oncommand Unified Manager 7.x
  • Oncommand Unified Manager 9.x
  • Active IQ Unified Manager 9.x

Issue

In Active IQ Unfied Manager (UM), a cluster data source fails inventory health collections due to certificate or network connectivity issues. An email notification will be generated with the subject line:

Alert from Active IQ Unified Manager: Cluster Not Reachable

Error messages observed in the UI will display Monitoring failed for cluster {CLUSTER_NAME}, followed by a reason message that indicates either certificate or network connectivity issues.

Example:

Reason: Cluster cannot be reached. Ensure that there is network connectivity to the cluster and the API has not timed out. The following settings must also be configured correctly for the cluster: hostname or cluster-management IP address, protocol, and port. If the issue persists, contact technical support.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
a15cab20-2462-4d81-b8ba-eb271e014a8a