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Active IQ Unified Manager does not send ASUP via authenticated proxy

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2
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Category:
active-iq-unified-manager
Specialty:
OM
Last Updated:

Applies to

  • Active IQ Unified Manager 9.6+
  • OnCommand Unified Manager 9.5P1 and below
  • OVA version or installed on RHEL

Issue

  • When using authentication in http proxy server in autosupport configuration, sending autosupport logs to NetApp fails
  • sending ASUP without authentication via http proxy works
  • Error message:

Reason : 'Unable to tunnel through proxy. Proxy returns "HTTP/1.1 407 Proxy Authentication
Required"'

 

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