Skip to main content
NetApp Stage KB

Active IQ Unified Manager Metrocluster monitoring fails due to bridge discovery

Last Updated:

Applies to

  • Active IQ Unified Manager 9.7
  • Stretch Metrocluster system


One or more Metrocluster clusters are failing constantly and monitoring status remains on 'Failed'

error in au.log

INFO  [oncommand] [collection-completion-0] [c.n.d.i.m.MccFabricConfigDiscoveryHandler] MetroCluster discovery started for clustername
ERROR [oncommand] [collection-completion-0] [c.n.d.i.m.MccFabricConfigDiscoveryHandler] MetroCluster monitoring failed for clustername

error in ocumserver.log

2020-04-07 08:16:17,963 ERROR [oncommand] [reconcile-3] [trtnas02mp(incremental@08:16:15.965)] [c.n.dfm.collector.OcieJmsListener] Inventory change listener error
com.netapp.dfm.ontap.outbound.zapi.OcumMonitoringFailedException: could not execute batch
Caused by: org.hibernate.exception.ConstraintViolationException: could not execute batch...

Caused by: java.sql.BatchUpdateException: (conn=673) Duplicate entry '16069-2131000011' for key 'nodebridgeconnection.NodeBridgeConnection_NodeId_BridgeId_UQ'...
Caused by: java.sql.SQLIntegrityConstraintViolationException: (conn=673) Duplicate entry '16069-2131000011' for key 'nodebridgeconnection.NodeBridgeConnection_NodeId_BridgeId_UQ'
Caused by: java.sql.SQLException: Duplicate entry '16069-2131000011' for key 'nodebridgeconnection.NodeBridgeConnection_NodeId_BridgeId_UQ'

Followed by

2020-04-07 08:16:17,963 ERROR [oncommand] [reconcile-3] [trtnas02mp(incremental@08:16:15.965)] [c.n.dfm.collector.OcieJmsListener] Inventory change listener error
org.springframework.dao.DataIntegrityViolationException: could not execute batch; SQL [insert into NodeBridgeConnection (resourceKey, objVersion, objectName, healthStatus, bridge_id, cluster_id, node_id, id) values (?, ?, ?, ?, ?, ?, ?, ?)]; constraint [nodebridgeconnection.PRIMARY]; nested exception is org.hibernate.exception.ConstraintViolationException: could not execute batch

Note: Unified Manager log file location


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.