Skip to main content
NetApp Stage KB

AIQ UM fails collecting perf data because it cannot get last update time

Last Updated:

Applies to

Active IQ Unified Manager 9.9P1


Cannot collect performance data
Log Error in au.log
2021-12-02 17:35:45,748 ERROR [common-pool-822] c.o.s.a.f.d.BaseDataSource ( - [Error initializing] - Failed to get previous sample time from netapp_performance.update__history (Error Response 500 Internal Server Error Failed to get latest performance poll timestamp: Failed to execQuery: select ifnull((Select time from netapp_performance.update_history where datasourceId=6 order by time desc limit 1), -1) as time; )
2021-12-02 17:35:45,760 INFO  [common-pool-822] c.o.s.a.f.d.BaseDataSource ( - [netappstorageperformance] - Finished acquisition (41 msecs)


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.