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CAIQUM-6297: Unable to generate support bundle on AIQUM 9.12 and above with TrustmanagerUtil error when StartTLS is enabled in SMTP settings

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active-iq-unified-manager
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OM
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Issue

  • Unable to generate support bundle on AIQUM 9.12 and above from maintenance console when StartTLS is enabled in SMTP settings


  • Error in maintenance console:
     Error generating AutoSupport message: 
     com.netapp.dfm.common.lite.security.TrustManagerUtil.


  • autosupport.log:
      DEBUG [main] [c.n.d.a.AutoSupportMain] Unexpected error
      org.springframework.beans.factory.BeanCreationException: Error 
      creating bean with name 'mailSender' defined in class path resource 
      [com/netapp/dfm/core/mail/MailConfiguration.class]: Bean instantiation 
      via factory method failed; nested exception is 
      org.springframework.beans.BeanInstantiationException: Failed to 
      instantiate [org.springframework.mail.javamail.JavaMailSender]: Factory 
      method 'mailSender' threw exception; nested exception is 
      java.lang.NoClassDefFoundError: 
      com/netapp/dfm/common/lite/security/TrustManagerUtil

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