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Connector is inactive/offline due to docker 26/27.x.x incompatibility

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Category:
cloud-manager
Specialty:
cloud
Last Updated:

Applies to

  • BlueXP
  • Connector v3.9.38
  • Docker version 26.x.x/27.x.x

Issue

  • Connector on 3.9.38 or newer is seen Inactive/Offline from BlueXP.
  • Docker containers may not be coming up or are restarting.
  • New Connector deployments failing.
  • Error message seen in BlueXP Timeline:

Error:Failed to start containers error: mysql is up-to-date Recreating 49e870f8c831_cloudmanager_credentials ... Recreating 2ceabe198a67_occm ... Recreating cba36a93828e_cloudmanager_static-file-server ... Recreating 2e1adc77f988_cloudmanager_message-poller ... cloudmanager_traefik is up-to-date Recreating e715ed14773a_cloudmanager_health-checker ... [4792] Failed to execute script docker-compose ERROR: for 49e870f8c831_cloudmanager_credentials 'ContainerConfig' ERROR: for cba36a93828e_cloudmanager_static-file-server 'ContainerConfig' ERROR: for 2ceabe198a67_occm 'ContainerConfig' ERROR: for 2e1adc77f988_cloudmanager_message-poller 'ContainerConfig' ERROR: for e715ed14773a_cloudmanager_health-checker 'ContainerConfig' ERROR: for cloudmanager_credentials 'ContainerConfig' ERROR: for cloudmanager_static-file-server 'ContainerConfig' ERROR: for occm 'ContainerConfig' ERROR: for cloudmanager_message-poller 'ContainerConfig' ERROR: for cloudmanager_health-checker 'ContainerConfig' Traceback (most recent call last): File "docker-compose", line 3, in <module> File "compose/cli/main.py", line 81, in main File "compose/cli/main.py", line 203, in perform_command File "compose/metrics/decorator.py", line 18, in wrapper File "compose/cli/main.py", line 1186, in up File "compose/cli/main.py", line 1182, in up File "compose/project.py", line 702, in up File "compose/parallel.py", line 108, in parallel_execute File "compose/parallel.py", line 206, in producer File "compose/project.py", line 688, in do File "compose/service.py", line 581, in execute_convergence_plan File "compose/service.py", line 503, in _execute_convergence_recreate File "compose/parallel.py", line 108, in parallel_execute File "compose/parallel.py", line 206, in producer File "compose/service.py", line 496, in recreate File "compose/service.py", line 615, in recreate_container File "compose/service.py", line 334, in create_container File "compose/service.py", line 922, in _get_container_create_options File "compose/service.py", line 962, in _build_container_volume_options File "compose/service.py", line 1549, in merge_volume_bindings File "compose/service.py", line 1579, in get_container_data_volumes KeyError: 'ContainerConfig'

 

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