Skip to main content
NetApp Stage KB

Data Infrastructure Insights IBM SVC collector fails to collect performance data with a linkFailureList error

Views:
3
Visibility:
Public
Votes:
0
Category:
data-infrastructure-insights
Specialty:
oci
Last Updated:

Applies to

  • Data Infrastructure Insights (DII) (Formerly Cloud Insights)
  • IBM SAN Volume Controller (SVC) collector

Issue

  • Performance polling is failing with  an error in the UI: linkFailureList does not have the same size, current size = 12, previous size = 0
  • In the AU logs, a message similar to the following is seen:
    2024-09-25 23:03:28,079 ERROR [DSM-pool-3-thread-25709/collector_name [storageperformance] [ 75 ] ] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource - Error 1 out of 1: collector_name [Inconsistent data retrieved] - linkFailureList does not have the same size, current size = 12, previous size = 0 ([Device name array_name_or_IP]: linkFailureList does not have the same size, current size = 12, previous size = 0)

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.