Blank Work-Environment in Restore Volume Process Last updated Save as PDF Share Share Tweet Closure Action:Select an actionApprovedRejectedGuide Link:Select rejection reason:Select a reasonInsufficient informationExisting KB updatedExisting KB availableContent not requiredPlease let us know what is missing:Existing KB Link:Additional Comments:Set the Confidence and Visibility correctly on the Capture Manager.Link the KB article to the Case. If you fail to link, the PAR will be scored as Capture Loss for the case owner. Views:1Visibility:PublicVotes:0Category:cloud-backup-serviceSpecialty:bluexpLast Updated: Applies to BlueXP Backup and Recovery Issue When using the Restore Volume option under Browse and Restore, the work-environment section is blank if one of the on-prem systems is shut down.