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NetApp Stage KB

Cloud Volumes ONTAP PAYGO cluster shutdown with error subscription expired

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cloud-volumes-ontap-cvo
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cloud
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Applies to

  • NetApp Cloud Volumes ONTAP (CVO) 9.7+
  • NetApp Blue XP connector (formerly Cloud Manager)
  • Pay As You Go (PAYGO) or Marketplace SaaS Subscription

Issue

CVO cluster unexplained shutdown at midnight and may continue to do so every midnight even after manual boot back.

EMS.log

Sun Jun 07 00:00:00 +0000 [Cluster1: mgwd: license.subscription.enforcement:EMERGENCY]: Your Cloud ONTAP instance has been shut down because your subscription has expired.

 

 

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