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Cloud Volumes ONTAP PAYGO cluster shutdown with error subscription expired

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Category:
cloud-volumes-ontap-cvo
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CLOUD
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Applies to

  • NetApp Cloud Volumes ONTAP (CVO) 9.7+
  • NetApp Cloud Manager (connector)
  • Pay As You Go (PAYGO) Subscription
  • Freemium Subscription

Issue

CVO cluster unexplained shutdown at midnight.

EMS message.

Sun Jun 07 00:00:00 +0000 [Cluster1: mgwd: license.subscription.enforcement:EMERGENCY]: Your Cloud ONTAP instance has been shut down because your subscription has expired.

 

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Case Citation
1a05db08-fb22-4c0f-a28e-2161e459657c