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NetApp Stage KB

Cloud Backup Service: "Failure to perform I/O with the capacity tier. Retry the operation"

Last Updated:

Applies to

  • Cloud Manager
  • Cloud Backup Service


Cloud Backup manual backup is working but volumes are not automatically backed up to Cloud, despite having a schedule policy in place. Automatic backup fails with error:

Failure to perform I/O with the capacity tier. Retry the operation
Some of the volumes backup may have failed. Backup for Volume with id xxxxxxxxxxxxxxxx, entry doesn't exist


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