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NetApp Stage KB

CVO upgrading is failed due to the error "Qtree does not exist"

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Category:
cloud-volumes-ontap-cvo
Specialty:
CLOUD
Last Updated:

Applies to

  • NetApp Cloud Volumes ONTAP (CVO)
  • NetApp Cloud Manager 3.9.16
  • Qtree name is created by multi-byte Language

Issue

The CVO version upgrading is failed due to an error:
 
Sat Apr 16 2022 09:19:46 +09:00 [kern_audit:info:3160] 8305e800008a79be :: xxxxxxxxxxxxx:ontapi :: pii_encrypt/rG03/tp5EmuxyJ12/FmYYbXL6tCA0qt0M+oQkzv8qz7vSfQE9uWMeHTQm4T6aDbu+/pii_encrypt :: svm-og1:admin :: qtree-modify :: Error: Failed to modify qtree "xxxxxxxxxx@\303\203\302\244\303\202\302\272\303\202\302\213\303\203\302\246\303\202\302\245\303\202\302\255\303\203\302\247\303\202\302\265\303\202\302\214\303\203\301\447\603\602\303\220\303\204\302\204\303\203\302\251\302\602\302\203\303\102\302\350" for volume "xxxxxx" on Vserver "xxxxx". Reason: Qtree xxxxxxxxxx@\303\203\302\244\303\202\302\272\303\202\302\213\303\203\302\246\303\202\302\245\303\202\302\255\303\203\302\247\303\202\302\265\303\202\302\214\303\203\301\447\603\602\303\220\303\204\302\204\303\203\302\251\302\602\302\203\303\102\302\350" does not exist.
 
Note:
The Qtree name contains characters of multi-byte language (Japanese)

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