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NetApp Stage KB

Azure CVO: Unable to open files and seeing access denied errors

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Visibility:
Public
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0
Category:
cloud-volumes-ontap-cvo
Specialty:
CLOUD
Last Updated:

Applies to

  • Cloud Volumes ONTAP
  • Microsoft Azure

Issue

  • Clients are reporting "access denied" errors or "file is corrupted" messages when attempting to open files or folders
  • This includes PDFs, Excel, or Word documents within Windows folder paths
  • However, the files and folders do show up in System Manager when navigating the tree.

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