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NetApp Stage KB

Aggregate creation in OnCommand Cloud Manager shuts down Cloud Volumes ONTAP instance

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Visibility:
Public
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0
Category:
cloud-volumes-ontap-cvo
Specialty:
CLOUD
Last Updated:

Applies to

  • Cloud Volumes ONTAP (CVO)
  • OnCommand Cloud Manager (OCCM)
  • Amazon Web Services (AWS)
  • S3 Bucket

Issue

A banner in red displays the following error:
"An error occurred while retrieving Cloud Volumes ONTAP information for working environment: Undefined
Creating an aggregate in OCCM causes the CVO instance(s) to shut down unexpectedly.
When checking 'aggr show' in the cluster cli, the newly created aggr detail output status shows as "unknown"

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Case Citation
f76f3714-6c81-466f-9f5b-db18c0c71766