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AWS network latency causes disk not responding and offline aggregate

Applies to

  • Amazon Web Services (AWS)
  • Cloud Volumes ONTAP (CVO)

Issue

CVO shows aggregate offline due to a failed disk. Volumes are offline and data is not being served.
 
cluster1::*> aggr show

Aggregate     Size Available Used% State   #Vols  Nodes            RAID Status
--------- -------- --------- ----- ------- ------ ---------------- ------------
aggr1 42.52TB   27.71TB   35% online      14 cluster1-01 raid0, normal
 
aggr2 42.52TB   12.25TB   71% online      26 cluster1-01 raid0, normal
 
aggr3 0B        0B        0% failed       0 cluster1-01 raid0, partial
 
cluster1::*> aggr show-status aggr3

Aggregate aggr3 (failed, raid0, partial) (advanced_zoned checksums)
Plex /aggr3/plex0 (offline, failed, inactive)
RAID group /aggr3/plex0/rg0 (partial, advanced_zoned checksums)

RAID Disk    Device    HA  SHELF BAY CHAN Pool Type  RPM  Used (MB/blks)    Phys (MB/blks)
---------    ------    ------------- ---- ---- ---- ----- --------------    --------------
data        0b.2     0b    -   -   SA:A   - VMDISK   N/A 8257528/16911419264 8388607/17179869176
data    FAILED        N/A                        8257528/ -
data        0b.1     0b    -   -   SA:A   - VMDISK   N/A 8257528/16911419264 8388607/17179869176
data        0b.10    0b    -   -   SA:A   - VMDISK   N/A 8257528/16911419264 8388607/17179869176
data        0b.14    0b    -   -   SA:A   - VMDISK   N/A 8257528/16911419264 8388607/17179869176
data        0b.12    0b    -   -   SA:A   - VMDISK   N/A 8257528/16911419264 8388607/17179869176
Raid group is missing 1 disk.
 

 

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