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SMO or SMSAP fail to delete Backups in Windows, referencing non-existant drive letter

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Category:
snapmanager-for-oracle
Specialty:
SNAPX
Last Updated:

Applies to

  • SnapManager for Oracle (SMO) 3.4.x on Windows
  • SnapManager for SAP (SMSAP) 3.4.x on Windows

Issue

When running Backup retention, older Backups cannot be deleted, with SnapDrive erroring on the drive letter mount point path, for example from the event log:

Failed to delete the Snapshot copy (smsap_<SID>_f_h_2_<UUID>_0) of the LUN (X:\ORACLE\<SID>\ORAARCH)
on storage system (<SVM>) volume (<FLEXVOL>).

Error code : The LUN may not be connected, because its mount point cannot be found.

 
In the SnapManager report log (smo_of_*.log/smsap_of_*.log):
SD-00015: Error deleting snapshot(s): SD-10016: Error executing snapdrive command "snap delete :/vol/<ORAARCH_VOLUME>:smsap_<SID>_f_h_1_<UUID>_0": The LUN may not be connected, because its mount point cannot be found,
SD-00015: Error deleting snapshot(s): SD-10016: Error executing snapdrive command "snap delete :/vol/<ORAARCH_VOLUME>:smsap_<SID>_f_h_2_<UUID>_0": The LUN may not be connected, because its mount point cannot be found
 

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