Workflow Automation login fails with error "unable to authenticate" Last updated Save as PDF Share Share Tweet Closure Action:Select an actionApprovedRejectedGuide Link:Select rejection reason:Select a reasonInsufficient informationExisting KB updatedExisting KB availableContent not requiredPlease let us know what is missing:Existing KB Link:Additional Comments:Set the Confidence and Visibility correctly on the Capture Manager.Link the KB article to the Case. If you fail to link, the PAR will be scored as Capture Loss for the case owner. Views:1Visibility:PublicVotes:0Category:oncommand-workflow-automation-wfaSpecialty:omLast Updated: Applies to WFA 5.x Issue When attempting to login to WFA with any user you receive error "unable to authenticate".