Why does the "sas link error" not trigger the DFM alert Last updated Save as PDF Share Share Tweet Closure Action:Select an actionApprovedRejectedGuide Link:Select rejection reason:Select a reasonInsufficient informationExisting KB updatedExisting KB availableContent not requiredPlease let us know what is missing:Existing KB Link:Additional Comments:Set the Confidence and Visibility correctly on the Capture Manager.Link the KB article to the Case. If you fail to link, the PAR will be scored as Capture Loss for the case owner. Views:3Visibility:PublicVotes:0Category:oncommand-unified-manager-core-packageSpecialty:SNAPXLast Updated: Applies to OnCommand Unified Manager Core Package (DFM)5.2.x Answer The error is not the definition in the DFM Event list. Additional Information additionalInformation_text