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Unable to update tenant licenses for SaaS Backup

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Category:
saas-backup
Specialty:
SNAPX
Last Updated:

 

 

Applies to

SaaS Backup for Microsoft Office 365 (SaaS)

Issue

  • Unable to update SaaS Backup tenant subscription details
  • When attempting to update the licenses, get error in SaaS backup UI:

Failed to renew your license subscription: Invalid SSO username or password provided

 

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