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Unable to log into SaaS Backup portal due to error User has not yet signed up

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Category:
saas-backup
Specialty:
SNAPX
Last Updated:

 

Applies to

  • SaaS Backup for Microsoft Office 365 (SaaS)
  • Expired license

Issue

Attempts to log into the SaaS Backup portal with the account originally used to sign up fails with error User has not yet signed up.

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