Unable to add new user to OneDrive backup Last updated Save as PDF Share Share Tweet Closure Action:Select an actionApprovedRejectedGuide Link:Select rejection reason:Select a reasonInsufficient informationExisting KB updatedExisting KB availableContent not requiredPlease let us know what is missing:Existing KB Link:Additional Comments:Set the Confidence and Visibility correctly on the Capture Manager.Link the KB article to the Case. If you fail to link, the PAR will be scored as Capture Loss for the case owner. Views:3Visibility:PublicVotes:0Category:saas-backupSpecialty:SNAPXLast Updated: Applies to SaaS Backup for Microsoft Office 365 (SaaS) OneDrive for Business (OD4B) Issue Unable to add a new user to an OD4B backup. Get error in the SaaS console "Drive not found"