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NetApp Stage KB

SaaS registration failing with "Error code E999"

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Visibility:
Public
Votes:
0
Category:
saas-backup
Specialty:
SNAPX
Last Updated:

Applies to

  • SaaS Backup for Microsoft Office 365 (SaaS)

Issue

  • Initial registration for SaaS failing at Step 3 (Service Offering)
    Add a Service Provider > Subscription type > Licensed

Error:

Invalid SSO username or password provided. A system Error occured. Please try again.
If error persists, please contact Netapp Support and provide Error code E999. Thank you

 

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Case Citation
c6686306-f24a-4fcd-9d8f-2ebeedfdbf10