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SaaS Backup license renewal fails

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Category:
saas-backup
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SNAPX
Last Updated:

 

 

Applies to

SaaS Backup for Microsoft Office 365 (SaaS)

Issue

  • When attempting to renew a SaaS Backup license, either of the below errors are generated - 
    • Failed to renew your license subscription
    • Failed to renew your license subscription: Invalid data provided

 

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