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NetApp Stage KB

License count not matching between "used" and "remaining" SaaS users

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SNAPX
Last Updated:

 

 

Applies to

  • SaaS Backup for Microsoft Office 365
  • Exchange Online
  • OneDrive for Business (OD4B)

Issue

  • SaaS UI shows 93 active users instead of expected 78
  • No users under SaaS Purged List (deleted user history) 

 

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