0365 does not sync and no error is shown Last updated Save as PDF Share Share Tweet Closure Action:Select an actionApprovedRejectedGuide Link:Select rejection reason:Select a reasonInsufficient informationExisting KB updatedExisting KB availableContent not requiredPlease let us know what is missing:Existing KB Link:Additional Comments:Set the Confidence and Visibility correctly on the Capture Manager.Link the KB article to the Case. If you fail to link, the PAR will be scored as Capture Loss for the case owner. Views:7Visibility:PublicVotes:3Category:saas-backupSpecialty:SNAPXLast Updated: Applies to SaaS Backup for Microsoft Office 365 (SaaS) Issue Under ManageServices, the button Sync Now for Microsoft 365 Groups does not have an effect.