Skip to main content
NetApp Stage KB

"The user's Drive not found" when listing unprotected SaaS OneDrive users

Applies to

  • SaaS Backup for Microsoft Office 365
  • Microsoft OneDrive for Business (OD4B)


When listing unprotected OD4B users, The User's drive was not found warning is displayed on users who have active OD4B drives


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.