Skip to main content

NetApp Stage KB

System Firmware Error: Unrecoverable hard-disk/ATAPI/IDE device failure

  1. Last updated
  2. Save as PDF

Views:
Visibility:
Public
Votes:
0
Category:
netapp-hci
Specialty:
hci
Last Updated:

Applies to

NetApp HCI compute node

Issue

NetApp HCI compute node reboots and does not boot properly. Boot process gets stuck on a blue window asking for a password 

P1:Micron_5100_MTFDDAV240TCB password

IPMI shows event: 

System Firmware Error: Unrecoverable hard-disk/ATAPI/IDE device failure

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.