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NetApp Stage KB

H410S BMC MAC address become 00-00-00-00-00-00 after RTFI

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netapp-hci
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hci
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Applies to

H410S

Issue

  • H410S BMC MAC address become 00-00-00-00-00-00 in BIOS after RTFI, and can't boot into Element OS.

BIOS_IPMI.png

  • Try set BMC IP address in BIOS, but the set ip will disappear after reboot, and ping was unreachable.
  • Try re-RTFI again but failed with error message: UnhandledError pid=6704 cmd=return ${ret_code}

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