Skip to main content
NetApp Stage KB

User name password not working on AVA with error reason bad login username

Views:
Visibility:
Public
Votes:
0
Category:
altavault
Specialty:
DP
Last Updated:

 

 

Applies to

  • AltaVault

Issue

The CLI and GUI are reachable but the login attempts fail at the login prompt with the below error message:

WEB-ACCESS-LOG

HTTP/1.1 - GET 200 [24/Nov/2022:02:50:23 +1100] - /mgmt/login "https://00.00.00.00/mgmt/login?dest=home&reason=bad-login&username=admin" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:107.0) Gecko/20100101 Firefox/107.0" 16318 (15855 us)

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.