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How to replace a faulty hard disk drive on AltaVault

Applies to

  • AltaVault
  • AVA400
  • AVA800

Description

This article describes the procedure that should be followed to replace a faulty hard disk drive on an AltaVault AVA-400, or AVA-800 appliance.
 
Note: Wait until you have the replacement on-hand before pulling a failed disk. The replacement needs to be inserted quickly to avoid disrupting the airflow and causing isolated thermal hotspots.
 
AVA-400 4 TB disks
108-00441/
X320A-R6 NetApp part number for FRU replacements
108-00415 NetApp part number for disks shipped with preexisting RAID configurations (add-on 12 pack and used to manufacture root VD)
 
AVA-800 6 TB disks
108-00442/X321A-R6 NetApp part number for FRU replacements
108-00419 NetApp part number for disks shipped with preexisting RAID configurations (add-on 12 pack X320A-12-R6 and used to manufacture root VD)
 
Constant Data Integrity Check
    To minimize the time necessary to rebuild the RAID array, stop the Constant Data Integrity Check (Reports › Diagnostics › Constant Data Integrity Check).
    On the latest versions, Choose Maintenance > Online File System Check
    This is a low priority process that scavanges disk i/o to perform md5 checksums of data on the local disks and can starve the RAID rebuild operation of disk i/o.
 
Replacing multiple disks
    If multiple disks have failed, replace the lowest numbered disk first and let it finish rebuilding before proceeding to the replace the next disk.
  • Using the standard slot numbering (disk0-diskn), choose the disk to be replaced that resides in lowest numbered slot.
  • Replace that disk as usual.
  • Do not replace any other disk until that disk has finished rebuilding.
  • Once that disk has finished rebuilding, repeat this procedure (choosing the next disk to be replaced).

 

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NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
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