Altavault service crashes while accessing SMB shares
Applies to
AVA 4.4 and later
Issue
- Unable to access the SMB shares.
- Error -
Access denied
- Error -
- Backups are failing due to share access issue.
- Each time while accessing the shares, the optimization service might go down.
- Following Alert might be received if the service is crashed:
Process failure: smbd
- This issue is intermittent in nature.