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NetApp Stage KB

AltaVault: Local and cloud GUID mismatch

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4
Visibility:
Public
Votes:
3
Category:
altavault
Specialty:
DP
Last Updated:

Applies to

  • NetApp Cloud Backup (AltaVault)

Issue

The AltaVault service fails to start with messages indicating local and cloud GUID mismatch.

Error messages similar to the following:

Mar 18 02:17:25 AltaVault rfsd[20655]: [megastore_guid.INFO] (20657) Checking megastore guid and WW appliance serial number in normal mode.
Mar 18 02:17:25 AltaVault rfsd[20655]: [megastore_guid.ERR] (20657) Megastore guid file is in cloud bucket, but not in local configuration directory. Send megastore guid alarm and shut down.
Mar 18 02:17:25 AltaVault rfsd[20655]: [megastore_guid.INFO] (20657) updating megastore guid alarm = 1

 

 

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