new ps kb

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Applies to

NetApp Quoting Team
BKC360
Renewal 2.0
FAS filers
V-Series filers
AFF Filer systems
MID and HIGH RANGE filers
LOWER RANGE filers
USPS
EDA Bundle customers

Issue

Guidance is needed for correctly quoting Software Options, Protocols, Packs, and Bundles in BKC360 and Renewal 2.0. This includes handling auto-populated software via Serial Number Lookup, managing duplicate protocols, distinguishing between revenue and non-revenue items, and ensuring correct quoting practices for various filer types and bundles (Premium, Data ONTAP Essentials, Enterprise Edition, EDA Bundle).