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Closure Action:

Guide Link:

Select rejection reason:

Please let us know what is missing:

Existing KB Link:

Additional Comments:

Set the Confidence and Visibility correctly on the Capture Manager.

Link the KB article to the Case. If you fail to link, the PAR will be scored as Capture Loss for the case owner.

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This is an internal KB article and its content should not be copy/pasted and shared with people outside of NetApp. Always seek Duty Manager authentication of caller for password reset requests. If you need further assistance post a question in Knowledge Xchange

What's the Main Issue?Please Select from the drop down the issue that relates best.

What's Not Working?Describe the issue you have encountered, including any confusing steps, missing content or broken elements. Be specific as possible to help us quickly resolve the issue, including any headings or specific locations on the article.

What Could Make It Better?Add any improvement suggestions or possible solutions.