SMHV Backups are failing with "Volume Shadow Copy Service Error: Unexpected error calling routine IOCTL_DISK_SET_SNAPSHOT_INFO hr=0x80070490, Element not found" Last updated Save as PDF Share Share Tweet Closure Action:Select an actionApprovedRejectedGuide Link:Select rejection reason:Select a reasonInsufficient informationExisting KB updatedExisting KB availableContent not requiredPlease let us know what is missing:Existing KB Link:Additional Comments:Set the Confidence and Visibility correctly on the Capture Manager.Link the KB article to the Case. If you fail to link, the PAR will be scored as Capture Loss for the case owner. Views:Visibility:InternalVotes:0Category:not setSpecialty:not setLast Updated: Issue issue_text